Terms & Conditions – DF Nigerian Food Truck
Effective Date: 2026
Welcome to DF Nigerian Food Truck. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. About Us
DF Nigerian Food Truck is a New York City–based food service provider offering Nigerian-inspired meals for pickup and delivery.
📍 Location: New York City
📞 Phone: +1 (877) 733-6443
📧 Email: info@dfnigerianfoodtruck.com
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing orders
- Use the website only for lawful purposes
- Not misuse, disrupt, or attempt to gain unauthorized access to our systems
We reserve the right to refuse service if misuse is detected.
3. Orders & Acceptance
- All orders are subject to availability and acceptance
- Once you place an order, it is considered final and binding
- You are responsible for ensuring all details (items, pickup time, contact information) are correct before submitting your order
We may refuse or cancel orders at our discretion (e.g., suspected fraud or system errors).
4. Pricing & Payments
- All prices are listed in USD
- Orders may include applicable taxes, service fees, and additional charges
- Payments are processed securely via third-party providers (credit card, Zelle, etc.)
By making a payment, you confirm that:
- You are authorized to use the payment method
- The information provided is accurate
5. Pickup & Delivery
Pickup Orders
- Customers must arrive at the selected pickup time
- Delays in pickup may affect food quality, for which we are not responsible
Delivery Orders
- Delivery areas are limited (typically within a 5-mile radius of NYC service zones)
- Delivery times are estimates and may vary due to traffic, weather, or demand
6. No Refund, No Cancellation, No Chargeback Policy
This is a strict policy and applies to all orders:
- No cancellations once an order has been placed
- No refunds after an order is confirmed, prepared, delivered, or picked up
- No chargebacks or payment disputes are allowed
By placing an order, you explicitly agree that:
- You will not request a refund through your bank or payment provider
- You will not initiate a chargeback under any circumstance
Any attempt to bypass this policy may result in:
- Permanent restriction from our services
- Legal action where applicable
If there is a genuine issue with your order, you must contact us directly, and we may review it at our sole discretion.
7. Food Quality & Allergies
- All meals are freshly prepared using quality ingredients
- Customers with allergies or dietary restrictions must inform us before ordering
We are not liable for:
- Allergic reactions due to undisclosed conditions
- Individual taste preferences
8. SMS Notifications
By opting in, you agree to receive SMS notifications regarding your order.
These may include:
- Order confirmation
- Pickup or delivery updates
Message and data rates may apply.
9. Loyalty Points, Coupons & Promotions
- Points and coupons are subject to availability and specific terms
- They may not be combined unless stated
- We reserve the right to modify or cancel promotions at any time
10. Driver Applications
For individuals applying to join our driver/rider team:
You confirm that:
- All submitted information is accurate
- You meet the stated requirements (valid license, eligibility to work in the U.S., etc.)
Submission does not guarantee acceptance.
11. Intellectual Property
All content on this website (text, images, branding, menu items) belongs to DF Nigerian Food Truck and may not be copied, reproduced, or used without permission.
12. Limitation of Liability
To the fullest extent permitted by law, DF Nigerian Food Truck is not liable for:
- Indirect or incidental damages
- Delays outside our control
- Issues arising from incorrect customer-provided information
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.
14. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of our services means you accept the updated terms.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, United States.
16. Contact Us
For any questions or concerns:
DF Nigerian Food Truck
📞 +1 (877) 733-6443
📧 info@dfnigerianfoodtruck.com
