Privacy Policy – DF Nigerian Food Truck
Effective Date: 2026
DF Nigerian Food Truck (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
- Full name (First and Last name)
- Phone number
- Email address
- Billing and pickup address (street, city, state, ZIP code)
Order Information
- Items ordered
- Order preferences (e.g., beverages, extra meat, notes)
- Pickup time and order time
- Payment details (processed securely via third-party providers such as credit card processors or Zelle)
Optional Information
- Order notes or special instructions
- Tips
- Coupon or loyalty points usage
Driver Application Information (if applicable)
- Name, email, and contact details
- Driving experience and eligibility
- Uploaded documents (driver’s license, insurance, resume)
2. How We Use Your Information
We use your information to:
- Process and fulfill your food orders
- Communicate with you about your order (including SMS notifications if you opt in)
- Provide customer support
- Improve our website, services, and customer experience
- Manage driver applications and hiring processes
- Comply with legal and tax obligations
3. SMS Notifications
By checking the consent box during checkout, you agree to receive SMS notifications related to your order.
These may include:
- Order confirmations
- Pickup updates
- Delivery updates
Standard message and data rates may apply. You may opt out at any time by contacting us.
4. Payment Information
All payments are processed securely through trusted third-party providers. We do not store your full credit card details on our servers.
5. Food Policy & No Refund Policy
All meals are freshly prepared using quality ingredients and hygienic practices.
Important Policy:
- Once an order has been placed, it cannot be canceled.
- Once an order has been prepared, delivered, or picked up, all sales are final.
- We operate a strict no refund and no chargeback policy.
- By placing an order, you agree not to initiate any chargebacks or payment disputes.
However, if you experience any issue with food quality, you may contact us immediately, and we will review the concern at our discretion.
6. Data Sharing
We do not sell your personal data.
We may share your information only with:
- Payment processors (for secure transactions)
- Delivery or operational staff (to fulfill your order)
- Service providers that help run our website and business
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
8. Cookies & Website Usage
Our website may use cookies or similar technologies to:
- Improve user experience
- Track website performance
- Store session or cart information
You can disable cookies through your browser settings.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of certain communications
To exercise these rights, contact us using the details below.
10. Third-Party Links
Our website may include links to third-party platforms (e.g., social media). We are not responsible for their privacy practices.
11. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
DF Nigerian Food Truck
📞 Phone: +1 (877) 733-6443
📧 Email: info@dfnigerianfoodtruck.com
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.